Contact Us

Have a question?
Need something specific?
Have a pet with unique needs?

We’re all ears.

Whether you’re dealing with a picky eater, navigating a tricky allergy, or looking for custom treat advice, we’re here to help.

Drop us a line and let’s get your pet sorted out pRAWperly.

Location

276 Raglan St S,
Renfrew, ON K7V 1R4
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Store Hours

Monday-Thursday 10am - 5pm
Friday-Sunday Closed
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Frequently asked questions

How do I track an order?

You’ll receive email updates with tracking information once your order ships.

Do you offer gift cards?

Gift Cards are available digitally and can be redeemed in store or online.

What is the return policy?

No refunds, all sales are final.

How can I become a farm partner?

We're always looking to partner with local farms. Please fill out the form and note "Farm Partner" to start the conversation.

Are your ingredients safe for my dog with allergies?

We avoid common proteins like beef and chicken and peanut butter. Instead we prioritize novel proteins.

How can I place a wholesale/order for a store or partner?

We work with retailers and partners. Use the contact form and note “Wholesale inquiry” to start the conversation.